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Copyright © 2005 Nokia. All rights reserved.
device, or Custom to use a signature file that you
can create for the e-mail account.
• Request read report — Select whether you want to
receive a note when the recipient has opened your
e-mail.
• Allow report request s — Select whether you want to
allow a read request to be sent to the sender of the
e-mail when you read the e-mail.
• Copy to my e-mail address — Select whether you want
to receive a copy of every e-mail you send.
• Secure login (APOP) — Select whether you want to
use a POP3 secure login system, if the POP3 server
your e-mail account uses supports this system.
• Incoming secure connection — Select whether you
want to use encryption to make the incoming
connection secure. Secure connection is used with
POP3 and IMAP4 protocols to secure the connection
to a remote mailbox. Note that the remote server
must support secure connections for this function
to work.
• Outgoing secure connection — Select whether you
want to use encryption to make the outgoing
connection secure. Secure connection is used with
the SMTP protocol to secure the connection to a
remote mailbox. Note that the remote server must
support secure connections for this function to
work.
• IMAP4 folder path — Enter the path to the IMAP4
inbox location in case the server cannot open it
automatically. Normally you do not need to define
the path.
Troubleshooting
Some common problems that may occur when using e-
mail are discussed in this section.
• Wrong e-mail account type: some service providers
may only support one of the protocols IMAP4 and
POP3, not both. If your e-mail account settings seem
to be correct but you cannot connect to your remote
mailbox, try changing the protocol. This requires you to
create another account, as the protocol cannot be
changed after account creation. Define all settings to
match the previous account, but select the other
protocol on the Servers page.
• Wrong Internet access point: if all e-mail settings,
including the e-mail protocol, seem to be correct but
you still cannot connect to your mailbox, it is possible
that you need to change the Internet access point your
account uses. For example, your SIM card may have
separate GPRS connections defined for WAP and
Internet use. Try the other access points to find out
which one works with your e-mail account. Internet
access is defined on the General page of e-mail account
settings.
• Wrong password: because your password is masked
when you enter it, it is easy to make a spelling error.
Double-check your password on the General page if you
get an error message when trying to retrieve e-mail.
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