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General information
General information
Helpful hints
Before taking your phone to a service point
Q: What can I do to resolve operation issues with my
phone?
A: Try the following:
• Power off the phone and remove and replace the
battery.
• Restore the factory settings. Select Menu > Settings >
Rest. factory sett.. The names and phone numbers
saved in Contacts are not deleted.
• Update the phone with Nokia Software Updater if
available. Visit www.nokia-asia.com/softwareupdate or
your local Nokia website.
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the
lock code, contact Nokia Care Center.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your service provider.
Bluetooth connectivity
Q: Why can’t I find a Bluetooth device?
A: Try the following:
• Check that both devices have activated Bluetooth
connectivity.
• Check that the distance between the two devices is not
over 10 meters (33 feet) and that there are no walls or
other obstructions between the devices.
• Check that the other device is not in the hidden mode.
• Check that both devices are compatible.
Calls
Q: How do I change the volume?
A: To increase or decrease the volume during a call, press
the volume key up or down.
Q: How do I change the ringing tone?
A: Select Menu > Settings > Tones.
Contacts
Q: How do I add a new contact?
A: Select Menu > Contacts > Names > Options > Add
new contact.