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Troubleshooting
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■ Audio issues
My voice echoes at the other end of the line.
• Lower the volume of your car speaker. If the car kit is connected to
your car stereo system, decrease the input level, if possible.
• Ensure that the distance between the microphone and speakers is
optimal.
• Ensure that the microphone does not point toward the speaker.
The caller can’t hear my voice during a call.
Ensure that the device is properly connected to the car kit through a
Bluetooth connection.
The audio quality isn’t good or I can’t hear sound.
• If the car kit is connected to the car radio, check that the car radio
volume is set properly.
• If the car kit is connected to the supplied loudspeaker, check that the
car kit volume is set properly.
The car kit doesn’t play sound in stereo.
• Check that the car radio is set to receive audio through the stereo
input.
• Check that you have selected the correct audio source in the car
radio.
• Check that the car radio volume is set properly.
The sound quality of music is similar to a phone call.
If you use the music player feature of your mobile phone, check that the
phone supports the A2DP Bluetooth profile and that no other A2DP
device is connected to the car kit. If your phone supports this profile and
another A2DP device is connected to the car kit, disconnect the other
device from the car kit and connect your phone.
If you use a music device that supports the A2DP Bluetooth profile,
check that no other A2DP device is connected to the car kit.