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2005 Nokia. All rights reserved.
Troubleshooting
112
Entries that are saved only on the SIM card are not shown
in the contacts directory. To copy contacts from the SIM
card to Contacts, see ’Copy contacts’, p. 33.
Camera
Q: Why do images look smudgy?
A: Ensure that the camera lens protection window is clean.
Calendar
Q: Why are the week numbers missing?
A: If you have changed the calendar settings so that the
week starts on a day other than Monday, the week
numbers are not shown.
Browser services
Q: What do I do if the following message is displayed: No
valid access point defined. Define one in Web
settings.?
A: Insert the correct browser settings. Contact your service
provider for instructions.
Log
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication
events fitting that filter have been logged. To see all
events, press , and select My own > Log. Scroll to the
Log tab, and select Options > Filter > All
communication.
Q: How do I delete my log information?
A: To clear the log, press , and select My own > Log. Scroll
to the Log tab, and select Options > Clear log. To erase
the log contents, recent calls register, and message
delivery reports permanently, press , and select My
own > Log > Options > Settings > Log duration > No
log.
PC connectivity
Q: Why do I have problems in connecting the device to my
PC?
A: Make sure that Nokia PC Suite is installed and running on
your PC. See the User Guide for Nokia PC Suite on the
CD-ROM. If Nokia PC Suite is installed and running, you
can use Nokia Get connected wizard available in Nokia PC
Suite to connect to your PC. For further information on
how to use Nokia PC Suite, see the help function on Nokia
PC Suite or visit the support pages at
www.nokia-asia.com.
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the
lock code, contact your dealer.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network service
provider.