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Troubleshooting: Q&A
122
Copyright © 2007 Nokia. All rights reserved.
Messaging
Q: Why can’t I select a contact?
A: The contact card does not have a phone number or an
e-mail address. Add the missing information to the
contact card in Contacts.
Multimedia messaging
Q: What should I do when the device cannot receive a
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error
message: Not enough memory to retrieve message.
Delete some data first. To view what kind of data you
have and how much memory the different data groups
consume, select File mgr. > Options > Memory details.
Q: The note Retrieving message is shown briefly. What is
happening?
A: The device is trying to retrieve a multimedia message from
the multimedia messaging center.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select Messag. > Options >
Settings > Multimedia message.
Q: How can I end the data connection when the device starts
a data connection again and again?
A: To stop the device from making a data connection, select
Messag. > Options > Settings > Multimedia message >
Multimedia retrieval > Off. After this change, the device
does not make any network connections related to
multimedia messaging.
PC connectivity
Q: Why do I have problems in connecting the device to
my PC?
A: Make sure that Nokia PC Suite is installed and running
on your PC. See the user guide for Nokia PC Suite on the
CD-ROM. For further information on how to use Nokia PC
Suite, see the help function on Nokia PC Suite or visit the
support pages at www.nokia-asia.com.
Q: Can I use my device as a fax modem with a compatible PC?
A: You cannot use your device as a fax modem. However, with
call diverting (network service), you can divert incoming
fax calls to another phone number.