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• Reboot your phone. Switch off the phone, and remove the battery. After about a
minute, replace the battery, and switch on the phone.
• Update your phone software
• Restore the original factory settings
If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia-
asia.com/repair. Before sending your phone for repair, always back up your data.
About phone software updates
With phone software updates, you can get new features and enhanced functions for
your phone. Updating the software may also improve your phone performance.
It is recommended that you back up your personal data before updating your phone
software.
Warning:
If you install a software update, you cannot use the device, even to make emergency
calls, until the installation is completed and the device is restarted.
Using services or downloading content may cause transfer of large amounts of data,
which may result in data traffic costs.
Before starting the update, connect a charger or make sure the device battery has
enough power.
After the update, the instructions in the user guide may no longer be up to date.
Update phone software using your phone
Want to improve the performance of your phone and get application updates and great
new features? Update the software regularly to get the most out of your phone. You
can also set your phone to automatically check for updates.
Warning:
If you install a software update, you cannot use the device, even to make emergency
calls, until the installation is completed and the device is restarted.
Using services or downloading content may cause transfer of large amounts of data,
which may result in data traffic costs.
Before starting the update, connect a charger or make sure the device battery has
enough power.
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