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Problem Cause Remedy
Calls cannot be
made.
The telephone is locked. Unlock the telephone (Menu: Security: Phone Lock)
Outgoing calls are barred. Disable the outgoing call barring (Menu: Security: Call Bar)
The telephone is not registered
to a network.
Move to a coverage area and operate your telephone after
it has registered with a network.
Calls cannot be
made from Fixed
Dial Store.
Check your SIM supports Fixed Dial.
Check if the Fixed Dial is switched on (Menu: Security:
Fixed Dial).
Check the telephone number is stored in the Fixed Dial.
Calls cannot be
received.
The telephone is not switched
on.
Switch the telephone on.
Incoming calls are barred. Disable the incoming call barring (Menu: Security: Call Bar)
The telephone is not registered
to a network.
Move to a coverage area and operate your telephone after
it has registered with a network.
Emergency calls
cannot be made.
You are not in a GSM
coverage area.
Check that the antenna symbol S is displayed. Move to a
coverage area and operate your telephone when the
antenna symbol is displayed.
Telephone numbers
cannot be recalled.
The telephone is locked. Unlock the telephone (Menu: Security: Phone Lock)
Fixed Dial is switched on. Switch off Fixed Dial (Menu: Security: Fixed Dial)
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