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An exciting array of intuitive PC-based
software applications that converges
telephony with wizard driven point-n-
click operation, presence, availability,
and a variety of collaboration tools to
simplify and enhance real-time
communications for business users.
Higher Productivity,
Phone Assistant productivity
application suite blends the
power of the Panasonic KX-TDA Hybrid
IP PBX together with personal computers leveraging
your office IP network to provide a truly remarkable
Computer Telephony Integration (CTI) software
allowing intuitive point-n-click operation to
significantly enhance your company's personal, team,
and business productivity.
Panasonic Phone Assistant applications come in
Express (free), and Pro (Licensed - full feature)
versions. The software targets three key aspects of
business telephony communication needs:
§
Phone Assistant (Express/Pro) for Personal
productivity.
§
Phone Assistant Status (Express/Pro) for
Manager/Supervisors.
§
Phone Assistant Manager (Bundled Web
Interface) for IT Administrators
Phone Assistant applications - when used together -
can enhance business productivity and help propel
your business communications to the next level.
Personal Productivity
Highly desirable features such as Presence,
Availability, Wizards that automatically appear as and
when needed to help with most common telephony
operations, missed call reminders, detailed call
history, and integration with IP camera make up the
built-in features in Phone Assistant Express and Pro
version applications. The pro version also integrates
with Microsoft Outlook™ and has an optional IP
Softphone plug-in module for anytime anywhere
business IP telephony.
Business Productivity
Business managers and supervisors can use the
Phone Assistant Status to benefit from real-time
monitoring of all team members. Managers can also
decide to listen-in, barge-in, or take-over a
monitored call in progress - helping new or
distressed customers - perfect for any informal call
centre.
PBX Productivity
With web based Phone Assistant Manager - IT
administrators and power users can perform
common Adds/Moves and Configuration changes
using a standard Web Browser on any networked PC,
or access remotely from across the IP cloud. Users
can modify common settings like System Date/Time,
set speed dial numbers, set extension settings and
assign flexible programmable keys - all using web-
based point and click operation.
Phone Assistant - intuitive user interface
View presence
& availability.
Phone Assistant Application Suite