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Troubleshooting
Important Error Messages
These are some of the most important error messages which may be displayed:
Failed!
Roaming in the selected area is not allowed.
Roaming with the selected network is not allowed.
The network has detected an authentication failure because your SIM is not registered with
that network – contact Vodafone.
SIM blocked!
The SIM is blocked because one of the PIN/PIN2 unblocking keys (PUK/PUK2) has been
entered incorrectly ten times – contact Vodafone.
Insert SIM
The phone has detected a problem with the SIM – switch the phone off and then back on; if
the message is still displayed contact Vodafone.
Invalid SIM
The SIM has failed one or more of the SIM personalisation checks – contact Vodafone.
Function unavailable!
The selected feature is either not supported by the SIM or is not available with the current
subscription – contact Vodafone.
PIN2 invalidated!
The PIN2 is blocked permanently because the wrong PUK2 has been entered ten times,
services controlled by PIN2 cannot be used – contact Vodafone.
Storage full Message rejected!
or
SIM message storage full
Message rejected!
A message has been received but the message store is full – to receive messages, delete
some of the currently stored messages.
Too many characters!
The edited or newly created Contact number is too long for the SIM.
114-119.fm Page 116 Tuesday, March 30, 2004 10:11 PM