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CH 4
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CH 4
FAMILY CENTER
USING FAMILY LOCATOR
Here’s how to locate your children in your Family Plan:
1. From “Family Locator,” under “OK to Locate,” select a
name and press [OK].
2. Enter your PIN and press [OK].
3. “Locating” will appear to confirm action in progress.
4. If you have already used the locates included in
your calling plan, you will be prompted to continue
this search for an additional fee. Select “Yes” and
press OK to continue. Select “No” and press OK to
return to the previous screen.
5. Under “Location,” an address, accuracy range, and
the local time will be displayed.
6. For unsuccessful attempts, press [RETRY].
NOTE:
AFTER ENTERING AN INCORRECT PIN THREE TIMES IN A ROW, YOU WILL BE
LOCKED OUT. THE ACCOUNT OWNER CAN CONTACT GUEST SERVICES AT
1-866-DISNEY2 TO RESET YOUR PIN.
NOTE:
LOCATION INFORMATION CAN ONLY BE PROVIDED IF THE PHONE BEING LOCATED
IS TURNED ON AND BOTH PHONES ARE WITHIN DISNEY MOBILE’S COVERAGE
AREA. LOCATION CAN NOT BE COMPLETED IF THE PHONE BEING LOCATED IS
MAKING A VOICE CALL.
NOTE:
PRESSING BACK OR END WHILE CONDUCTING A SEARCH WILL COUNT AGAINST
ANY LOCATES INCLUDED IN YOUR CALLING PLAN. UNSUCCESSFUL LOCATE
ATTEMPTS WILL NOT BE DEDUCTED AGAINST ANY LOCATES INCLUDED IN YOUR
CALLING PLAN.
FAMILY CENTER
VIEWING MAPS
After receiving an address, you can access an area map
to get a better view of your child’s phone location.
1. Under “Location,” press [MAP].
2. An area map will appear with a shaded circle
indicating the reported location and accuracy range.
3. Use the up/down/left/right NAV KEY to view
surrounding area. Press zoom to zoom in/out of map
using the left/right NAV KEY.
4. Press [BACK] to return to the “Location” page.