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If service is required on your unit and it is determined that a non-Pantech
accessory has created the problem with your unit, the Warranty will not
apply. In addition, if the unit has already suffered irreversible damage by
reason of a non-compatible accessory, the Warranty will be voided. To
protect your Warranty, use only compatible accessories which cannot
damage or interfere with the functioning of your Pantech product.
12 Month Limited Warranty
Pantech Wireless, Inc. (the Company) warrants to the original retail
purchaser of this Pantech handheld portable cellular telephone, that
should this product or any part thereof during normal consumer usage
and conditions, be proven defective in material or workmanship that
results in product failure within the first twelve (12) months period from
the date of purchase, such defect(s) will be repaired or replaced (with
new or rebuilt parts) at the Company’s option, without charge for parts or
labor directly related to the defect(s).
The antenna, key pad, display, rechargeable battery and battery charger,
if included, are similarly warranted for twelve (12) months from date
of purchase. This Warranty extends only to consumers who purchase
the product in the United States or Canada and it is not transferable or
assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident,
mishandling, neglect, unauthorized alteration, misuse, improper
installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial number
has been removed, altered or defaced.
(c) Damage from exposure to moisture, humidity, excessive
temperatures or extreme environmental conditions;
(d) Damage resulting from connection to, or use of any accessory or
other product not approved or authorized by the Company;
(e) Defects in appearance, cosmetic, decorative or structural items such
as framing and non-operative parts;
(f) Product damaged from external causes such as fire, flooding, dirt,
sand, weather conditions, battery leakage, blown fuse, theft or
improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the
product, for geographic coverage, for inadequate signal reception by the
antenna or for communications range or operation of the cellular system
as a whole.
To obtain repairs or replacement within the terms of this Warranty, the
product should be delivered with proof of Warranty coverage (e.g. dated
bill of sale), the consumer’s return address, daytime phone number and/
or fax number and complete description of the problem, transportation
prepaid, to the Company by calling the number listed below or to the
place of purchase for repair or replacement processing.
To locate Pantech Authorized Service Center, call: (800) 962-8622 or
email HandsetHelp@Pantech.com.
Please have the following information available when you send the
phone in for repair:
– A valid original Proof of Purchase
– Return address
– Daytime phone number or fax number