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Update the BlackBerry Device Software over the wireless network.................................................................................................................................................... 228
Return to the previous version of the BlackBerry Device Software..................................................................................................................................................... 229
Delete the previous version of the BlackBerry Device Software.......................................................................................................................................................... 229
Check for BlackBerry Device Software updates that you can install over the wireless network...................................................................................................... 229
About updating the BlackBerry Device Software from a web site....................................................................................................................................................... 229
Update the BlackBerry Device Software from a web site..................................................................................................................................................................... 230
Troubleshooting: BlackBerry Device Software....................................................................................................................................................................................... 230
Wireless network coverage....................................................................................................................................................................................................................... 232
Turn on the connection to the wireless network.................................................................................................................................................................................... 232
Turn off the connection to the wireless network.................................................................................................................................................................................... 232
Turn on or turn off data service or set roaming options........................................................................................................................................................................ 232
Wireless networks that your device connects to.................................................................................................................................................................................... 233
Turn on LED notification for wireless coverage...................................................................................................................................................................................... 233
Check the status of network connections and services......................................................................................................................................................................... 233
Roaming...................................................................................................................................................................................................................................................... 233
Preferred wireless network list................................................................................................................................................................................................................. 235
Troubleshooting: Wireless network coverage......................................................................................................................................................................................... 236
Wi-Fi technology........................................................................................................................................................................................................................................ 238
About connecting to a Wi-Fi network...................................................................................................................................................................................................... 238
Turn on Wi-Fi technology.......................................................................................................................................................................................................................... 238
Connect to a Wi-Fi network...................................................................................................................................................................................................................... 238
Connect to a Wi-Fi network using the Push Button Setup method..................................................................................................................................................... 239
Connect to a Wi-Fi network using the PIN method............................................................................................................................................................................... 239
About Wi-Fi profiles................................................................................................................................................................................................................................... 240
Change the order of Wi-Fi profiles........................................................................................................................................................................................................... 240
Delete a Wi-Fi profile................................................................................................................................................................................................................................. 240
Prevent your device from connecting to a Wi-Fi network..................................................................................................................................................................... 241
Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually................................................................................................. 241
Advanced Wi-Fi connection settings....................................................................................................................................................................................................... 241
UMA connection settings......................................................................................................................................................................................................................... 244
Wi-Fi technology troubleshooting............................................................................................................................................................................................................ 245
Power, battery, and memory..................................................................................................................................................................................................................... 246
Turn off your device................................................................................................................................................................................................................................... 246
Set your device to turn on and turn off automatically........................................................................................................................................................................... 246
Reset the device......................................................................................................................................................................................................................................... 246
Check the battery power level.................................................................................................................................................................................................................. 246
Extend battery life...................................................................................................................................................................................................................................... 246
Format the device memory or a media card........................................................................................................................................................................................... 247
View the amount of available memory.................................................................................................................................................................................................... 247