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Contents
1 Overview........................................................................................................................................................... 2
2 Requirements................................................................................................................................................... 3
System requirements: BlackBerry MVS............................................................................................................ 3
System requirements: Telephony environment............................................................................................... 5
System requirements: PBX............................................................................................................................... 6
3 Planning your organization's Wi-Fi infrastructure............................................................................................ 8
Best practice: Planning your organization's Wi-Fi infrastructure..................................................................... 8
4 Planning a BlackBerry MVS installation............................................................................................................ 10
Best Practices: Installing and configuring the BlackBerry MVS......................................................................... 10
5 Configuring call direction.................................................................................................................................. 12
PBX-initiated calling.......................................................................................................................................... 12
BlackBerry device–initiated calling................................................................................................................... 12
6 BlackBerry MVS high availability....................................................................................................................... 13
Support for BlackBerry Enterprise Server failover............................................................................................ 14
Support for PBX failover................................................................................................................................... 14
How the BlackBerry MVS determines the health of MVS Session Manager instances..................................... 14
Conditions for failover to a standby MVS Session Manager............................................................................. 14
Scenario: What happens after the active MVS Session Manager stops responding........................................ 15
7 Glossary............................................................................................................................................................ 16
8 Provide feedback.............................................................................................................................................. 18
9 Legal notice....................................................................................................................................................... 19