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Item Requirement
• In the class of service, make sure that you choose BlackBerry Smartphone > PBX
for users that you want to use BlackBerry device–initiated calling. You must verify
that a call that arrives at the DID/DDI number prompts the telephony
environment to send a SIP invitation to the BlackBerry MVS over the telephony
connector that has been configured between the telephony environment and
the BlackBerry MVS.
voice mail server (if
necessary)
If your organization uses solicited voice mail, the BlackBerry MVS requires a SIP line
to your organization's voice mail server, which must be compliant with RFC 3842, so
that a MWI displays on users' devices.
System requirements: PBX
Item Requirement
KPML The PBX must support KPML for the exchange of DTMF tones between the PBX
and the BlackBerry® Mobile Voice System.
support for BlackBerry devices The device must be an endpoint for the PBX.
G.729 is supported by BlackBerry MVS 5.0 and later. It is supported on all devices
except for the BlackBerry® Bold™ 9000 device and devices that operate on CDMA
networks.
SIP line The BlackBerry MVS requires a SIP line be connected to the PBX so that the PBX
can establish calls to devices.
If you configure the BlackBerry MVS for high availability, you must configure a
SIP line on each MVS Session Manager.
SIP trunk The BlackBerry MVS requires that a SIP trunk be connected to the PBX so that
the PBX can send calls to the mobile numbers on devices. When you configure
the SIP trunk, you must provide the IP address and port number of the MVS
Session Manager.
If you configure the BlackBerry MVS for high availability, you must configure a
SIP trunk on each MVS Session Manager.
call routing patterns for internal
numbers and external numbers
The phone numbers that the BlackBerry MVS sends to the PBX are E.164
formatted numbers and might not contain leading digits to indicate how the PBX
should route the call. You might need to configure the PBX so that the call routing
patterns add or remove leading digits for routing to internal numbers or external
numbers. For example, you should consider creating the following call routing
patterns:
• one that permits BlackBerry MVS users to make calls from the call log or
contact list on their devices without adding 9 before a phone number
Planning Guide
System requirements: PBX
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