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Preparing for your trip
1. Visit bell.ca/coverage to confirm the voice and/or
data coverage availability (which includes email
and browser access) in the country you are visiting,
as well as the roaming rates.
2. Familiarize yourself with your Samsung ACE
smartphone. In order to stay connected while
travelling, you may need to manually select
GSM mode on your smartphone when you arrive
at your destination.
3. Also, don’t forget to bring your charger and
electrical adapter with you.
Note: If you are travelling to the Dominican Republic,
Jamaica, or Mexico, please call Customer Care at least
48 hours prior to your departure to have your service
enabled in these countries.
Arriving at your destination
When you turn on your Samsung ACE smartphone,
the default service mode is set to CDMA. If you are
travelling to a country with GSM service, you will
need to change the mode. Here is how to select it:
Select Start
Go to International Usage
The options are:
- CDMA
- Int’l GSM
Select Int’l GSM
Select Apply
Confirm selection by typing “yes”
By pressing OK your Samsung ACE smartphone will
power off and restart in the mode that you have
selected. Once the service mode has been changed
from CDMA to GSM, it is important to note that it must
be changed back to CDMA when you return from
your trip.