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Solving problems
Before calling for service, perform the following
simple checks for the problems listed. You may save
the time and expense of an unnecessary service
call.
When you switch your phone on, the
following messages may appear:
Insert SIM card
• Check that the SIM card is correctly installed.
Phone locked: enter password
• The automatic locking function has been enabled.
You must enter the phone’s password before you
can use the phone.
Enter PIN
• You are using your phone for the first time. You
must enter the Personal Identification Number
(PIN) supplied with the SIM card.
• The PIN Check feature is enabled. Every time the
phone is switched on, the PIN has to be entered.
To disable this feature, use the
PIN check
menu
(
Menu 5.5.1
).
Enter PUK
• The PIN code was entered incorrectly three times
in succession and the phone is now blocked.
Enter the PUK supplied by your network operator.