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Troubleshooting
If you have trouble with your device, try these procedures before you
contact a service professional.
When you turn on your device, the following messages may
appear:
Message Try this to solve the problem:
The SIM card is
missing.
Ensure that the SIM or USIM card is installed
correctly.
Enter PIN.
When using the device for the first time or when
the PIN requirement feature is enabled, you must
enter the PIN supplied with the SIM or USIM card.
To disable the PIN requirement feature, tap
Start
>
Settings
>
Basic Settings
tab >
Security
>
SIM
PIN
, and then tap next to
Require PIN when
phone is used
.
SIM card
blocked.
Your SIM or USIM card is blocked, usually as a
result of entering your PIN incorrectly several
times. You must enter the PUK supplied by your
service provider.
B7610.book Page 134 Saturday, August 1, 2009 11:14 AM