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79Troubleshooting
Solution
: %
7 Help in your phone
or go
to
www.sonyericsson.com/support
,
choose your phone model, then
choose “Phone setup – MMS” and
follow the instructions %
60 Settings
.
I cannot use the Internet
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Internet settings are
missing or incorrect.
Solution
: %
7 Help in your phone
or go
to
www.sonyericsson.com/support
,
choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions %
60 Settings
.
The phone cannot be detected by
other users via Bluetooth™ wireless
technology
Possible cause
: You have not turned
the Bluetooth function on.
Solution
: Make sure that the Bluetooth
function is on and visibility is set to
show phone %
67 To receive an item
.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable provided
Possible cause
: The cable has not
been properly installed and detected
on your computer, or the software that
came with your phone has not been
properly installed on the computer.
Solution
: Go to
www.sonyericsson.com/support
,
choose your phone model, then
choose
Product information - Getting
started
. The guide
Synchronizing the
phone with a computer
contains
installation instructions and a
troubleshooting guide, that may assist
you in solving the problem.
Master reset
The changes that you have made to
settings and the content that you have
added or edited, will be deleted.
If you select Reset settings, the
changes that you have made to
settings will be deleted.
If you select Reset all, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
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