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Troubleshooting
Some problems require that you call your service
provider, but you can correct most problems yourself.
Remove the SIM card before handing your phone in for
repair.
Memory capacity and speed
If you have not restarted the phone for a while, you may
experience problems with its memory capacity and
speed. You can restart the phone to improve its capacity.
1 Turn the phone off and remove the battery cover.
2 Remove the phone battery and then put it back in
place.
3 Replace the battery cover and turn the phone on.
Master reset
If you experience problems with your phone such as
screen flickering or freezing and navigation problems you
should reset the phone.
• From standby select Menu > Settings > Advanced >
Master reset > Reset settings and select an option.
Reset settings will reset all changes that you have
made in your phone to default.
Reset all will delete all user data as contacts,
messages, pictures and sounds in your phone.
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