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70 Troubleshooting
Troubleshooting
Error Messages
Accessibility and Internet
Technical Assistance/Customer Service
• United States - 1-800-374-2776
• Latin America - +1-305-755-6789
• Canada - +1-800-668-2101
• Other countries - +1-919-472-7908
My phone
does not
turn On.
Recharge or replace the battery.
My phone
does not ring
when a call
is received.
Check for Ringer Off () or Silent
Mode () icons on the standby
screen.
My signal
strength
varies.
This is a common occurrence.
Transmitters are set in geographic
areas, and coverage is not 100% all
of the time. Signal strength varies
as you travel between cells.
Speech
sounds
garbled or
distorted.
Reduce the volume of your speaker
by pressing the lower side volume
key until the speech sounds clearer.
Battery low
The battery power is low. When the
phone shuts itself off, replace the
battery with a fully charged one, or
use an alternate power source, such
as a travel charger.
No memory
Delete
Your text message memory is full.
Erase some stored messages before
you can receive more messages.