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P800 Smartphone
White Paper, May 2002
48
Developer Support
A range of developer support options are available:
Sony Ericsson Advanced Developer Support
Our most comprehensive annual support service package, the Advanced Developer Support
equips professional developers with everything they need to successfully develop world-class
applications for Sony Ericsson products. With this support contract, developers get access to a
high-quality online support with fast response and resolution times and up to 50 technical support
incidents. They also get access to early technical product information and development tools as
well as the complete range of interactive and static online support resources. This service
requires a paid subscription.
Sony Ericsson Basic Developer Support
The Basic Developer Support is an annual support service package that provides developers with
all the basics to successfully develop world-class applications for Sony Ericsson products. With
this support contract, developers get access to a high-quality online support with same-day
response and resolution times, five technical support incidents as well as the ability to purchase
more. They also get access to complete technical product information and development tools as
well as the whole range of interactive and static online support resources. This service requires a
paid subscription.
Sony Ericsson Online Support
Some online resources are available to all developers for free, all that is needed is to register as
an Ericsson Mobility World Community member. After registration, access is granted to selected
technical product information and development tools as well as limited access to interactive and
static online support resources.
Security
Sony Ericsson will provide service through Ericsson Mobility World which will enable application
developers to obtain a certification of their applications from Sony Ericsson. More details will be
provided nearer launch time.
Digital certificates are used to classify the status of applications and media that are to be loaded:
Unsigned No certification or testing :
•
The provider of the application has not been assessed
•
There is no guarantee that the application is from the advertised
source
• The application may or may not have been tested to ensure that it
works well on the P800, but any claims to that effect are not
independently tested.
Signed &
Certified
Both the software vendor and the application have been tested and certified.
• The application is certified as originating from the named vendor
•
The application has been tested to check compatibility with the P800
End users should select certified applications wherever possible, in order to avoid the risk of a
badly written or malicious application creating problems such as deleting data, corrupting the
configuration or preventing other applications from operating correctly.
Mobile Operators may choose to factory-customise the P800 such that only certified applications
can be loaded.