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Troubleshooting 67
Insert correct SIM card
The phone is set to work only with certain SIM
cards. Insert the correct SIM card.
Inactive SIM
The SIM card is not activated. Contact your network
operator for more information.
SOS calls only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call, for example, the
international emergency number 112. See
“Emergency calls” on page 32.
No network
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2, and press
YES
.
See “SIM card lock” on page 63.
Codes do not match
When you want to change a security code (for
example your PIN) you have to confirm the new
code by entering it again. The two codes that you
have entered do not match. See “SIM card lock” on
page 63.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “SIM card lock” on
page 63.
PUK blocked- contact operator
You entered your personal unblocking key code
(PUK) incorrectly 10 times in a row. Contact your
network operator or service provider.
Phone locked
The phone is locked. To unlock the phone,
see “Phone lock” on page 64.
Phone lock code:
Your phone comes with the phone lock code, 0000.
You can change it to any four- to eight-digit code.
See “Phone lock” on page 64.