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56 Troubleshooting
Automatic
If the phone lock is set to automatic, you do not need
to enter your phone lock code until a different SIM
card is inserted in the phone.
To edit your phone lock code
•Scroll to Settings,
YES, Locks, YES, Phonelock, YES,
Change Code.
Note: It is important that you remember your new
code. If you should forget it, contact your service
provider.
To set the phone lock
1. Scroll to Settings,
YES, Locks, YES, Phonelock, YES,
Protection,
YES.
2. Select an alternative and press
YES.
3. Enter the phone lock code and press
YES.
Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery. See “SIM card and
battery information” on page 4.
No indication of charging
When charging a fully-discharged battery, it may
take up to 30 minutes before the battery icon appears
in the display.
Gray menu options
Gray text indicates a function is temporarily
unavailable. This may be because the service is
not included in your phone service subscription,
or because a certain phone setting has not been turned
on, or is otherwise not selectable. For example, the
Send menu may be displayed in gray if you selected
a copyright-protected theme, picture or sound.