Filter
Top Products
Sony Ericsson T290– 2/21
Would you like to make sure that others can’t use your phone (and your airtime) without your consent? Just
follow these simple steps. Once activated, your phone will require the user to enter a password each time it’s
turned on.
• Go to Settings→ Locks→SIM Lock→Protection
• Select to turn your SIM lock “on”
• You will be prompted to enter a 4 to 8 digit phone code (that you create) several times
• Call Cincinnati Bell Customer Care at 1-888-391-3925 to obtain a PIN/PUK code to enter at the prompt.
NOTE: You will have 10 chances to correctly enter this code. If you incorrectly enter it 10 times, you will see
“SIM Blocked” and should visit your nearest Cincinnati Bell Wireless location to purchase a new SIM card.
How to Use Connect2Home Calling
sm
Connect2Home
sm
calling is a feature included with USA Nation bundled wireless rate plans which allows you to
make free voice calls from your GSM wireless phone to your home phone number. If you’ve selected a rate
plan which includes Connect2Home calling, this service should be available for use the next business day after
ordering. Once the service is active on your account, you will receive a text message to your wireless phone to
confirm.
How to Place a Call Using Connect2Home service:
•
•
•
•
•
To place a Connect2Home call, dial “22” then press the “send” or “enter” key to place a call to your
designated home number. Calls you make by dialing 22 will automatically be sent to your home
number (your home number is the local, residential Cincinnati Bell Telephone phone number that
you provided to Cincinnati Bell for billing purposes when you activated your wireless phone.)
If you move, you can change the telephone number that you designated to be your home phone
number twice per calendar year by calling CBW Care at (888) 391-3925.
IMPORTANT! Calls to “22” will always be free calls, and the minutes used will not subtract from the
minutes you have available in your wireless rate plan. If you dial directly to your 7 or 10-digit home
phone number, these minutes will not be free and will count against your plan’s available minutes.
Likewise, minutes used when dialing from your home to your wireless will subtract from your plan’s
available minutes.
Cincinnati Bell reserves the right to disconnect the Connect2Home Feature at its discretion.
Interactions with other Telephone Services:
Line Number Blocking or Out of Area
: When you dial 22, Cincinnati Bell must be able to read the
Caller ID from your incoming call in order to connect the call to your designated home number. In
certain coverage areas and/or if you have “Line Number Blocking” service active on your wireless
phone, calls will not carry Caller ID information. In these instances, you will hear the following
message:
“We're sorry, your Connect2Home free call may not be completed at this time due to insufficient
incoming Caller ID information. This may be just a temporary problem due to your current
wireless network connection. Please try your free call again at a later time.”
If you have “Line Number Blocking” set up on your wireless phone, you do not need to eliminate this
service. Instead, simply dial *82 513-241-3030 to use Connect2Home service. This will be the
phone number that you dial each time you place a call home instead of dialing “22”. It may be
easiest for you to use this number if you program the entire number sequence into your address
book.
• Call Forwarding
: Call Forwarding should not be used to forward any calls to your home number, to
22, or to 513-241-3030. Calls placed using the Call Forwarding feature will be billed the normal call
forwarding charges ($.07/min).
Billing Detail with Connect2Home:
• Calls made to 22 or 513-241-3030 will appear on your monthly detailed bill. Connect2Home calls
will be identified as shown below.
LOCAL CALLS
Long
Date Time Number called Type Min Airtime Distance Total
14. Jul 3 9:32p 22 3 0.000 0.00 0.00