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62 Troubleshooting
Display Messages
Insert SIM
There is no SIM card in the phone or you may have
inserted it incorrectly. See “SIM card and battery
information” on page 4.
Insert correct SIM card
The phone is set to work only with operator-specific
SIM cards. Insert the correct SIM card.
Emergency only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call the international emergency
number. See “Emergency calls” on page 26.
No network (or no operator name displayed)
There is no network within range or the received signal
is too weak. You have to move to get a signal that is
strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
• Enter the correct PIN or PIN2, and press .
See “SIM card lock” on page 59.
Codes do not match
When you want to change a security code (for example
your PIN) you have to confirm the new code by
entering it again. The two codes that you have entered
do not match. See “SIM card lock” on page 59.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “SIM card lock” on
page 59.
PUK blocked- contact operator
You entered your personal unblocking key code (PUK)
incorrectly 10 times in a row. Contact your network
operator or service provider.
Phone locked
The phone is locked. To unlock the phone, see “Phone
lock” on page 60.
Phone lock code:
Your phone comes with the phone lock code, 0000.
You can change it to any four- to eight-digit code.
See “Phone lock” on page 60.