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79Troubleshooting
Solution:
Please contact your network
operator.
Possible cause:
Settings are missing
or incorrect.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then
choose “Phone setup – MMS” and
follow the instructions
%
60 Settings
.
I cannot use the Internet
Possible cause:
Your subscription
does not include data capability.
Solution:
Please contact your network
operator.
Possible cause:
Internet settings are
missing or incorrect.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions
%
60 Settings
.
The phone cannot be detected by
other users via Bluetooth
Possible cause:
You have not turned
Bluetooth on.
Solution:
Make sure that Bluetooth
is turned on and that your phone is
visible to other users
%
65 To show or
hide your phone
.
I cannot synchronize or transfer data
between my phone and my computer,
when using the included USB cable
Possible cause:
The cable has not
been properly detected and installed
on your computer.
The software that came with your
phone has not been properly installed
on the computer.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then choose
“Product information” - “Getting started”.
The guide “Synchronizing the phone
with a computer” contains installation
instructions and a troubleshooting
guide, that may assist you in solving
the problem.
Master reset
The changes that you have made to
settings and the content that you have
added or edited, will be deleted.
If you select Reset settings, the
changes that you have made to
settings will be deleted.