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70 Troubleshooting
I cannot use the Internet
Your subscription does not include
data capability. Internet settings are
missing or incorrect. Please contact
your network operator.
See Help in your phone on page 8 or
go to www.sonyericsson.com/support
to order Internet settings, and follow
the instructions on the screen. See
Settings on page 56.
The phone does not ring or rings too
softly
Make sure that Silent mode has not
been set to On. See To turn the
ringtone off on page 54.
Check the ringtone volume. See To
set the ringtone volume on page 53.
Check the profile. See To select
a profile on page 66.
Check the call forwarding options.
See To forward calls on page 34.
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure that the visibility
is set to show phone. See To turn the
Bluetooth function on on page 56.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable.
The cable or software that came with
your phone has not been properly
installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation instructions
and troubleshooting guides.
I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means that
all entries in the code memo are
deleted. The next time you enter the
code memo, you must proceed as if
you are opening it for the first time.
To reset code memo
1 From standby select Menu > Organizer
> Code memo.
2 Enter any passcode to access the code
memo. The checkword and codes that
are then shown are incorrect.
3 Select Options > Reset.
4 Reset code memo? appears.
5 Select Yes.