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80 Troubleshooting
I cannot use SMS/text messages
on my phone
Possible cause:
Settings are missing
or incorrect.
Solution:
Contact your network
operator to find out the correct
SMS service center setting
%
35 Text messaging (SMS)
.
I cannot use MMS/picture messages
on my phone
Possible cause:
Your subscription
does not include data capability.
Solution:
Please contact your network
operator.
Possible cause:
Settings are missing
or incorrect.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then
choose “Phone setup – MMS” under
Software and setup and follow the
instructions
%
61 Settings
.
I cannot use the Internet
Possible cause:
Your subscription
does not include data capability.
Solution:
Please contact your network
operator.
Possible cause:
Internet settings are
missing or incorrect.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then
choose “Phone setup – WAP” under
Software and setup and follow the
instructions
%
61 Settings
.
The phone cannot be detected by
other users via Bluetooth
Possible cause:
You have not turned
Bluetooth on.
Solution:
Make sure that Bluetooth is
turned on and that your phone is visible
to other users
%
67 To show or hide
your phone
.
I cannot synchronize or transfer data
between my phone and my
computer, when using the included
USB cable
Possible cause:
The cable has not
been properly detected and installed
on your computer.
The software that came with your
phone has not been properly installed
on the computer.
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