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Troubleshooting 57
• Press 0000 for English menus.
• Press 8888 for automatic, local menus.
Grey menu options
Grey text indicates a function that is
temporarily unavailable, for example,
due to your subscription or due to a certain
setting which has not been turned on.
Since you cannot send pictures and sounds that
are copyright-protected, the Send menu is sometimes
unavailable.
Error messages
Insert SIM
There is no SIM card in the phone, it may need
cleaning or you may have inserted it incorrectly.
See “SIM card and battery information” on page 4.
Insert correct SIM card
The phone is set to work only with certain SIM
cards. Insert the correct SIM card.
Inactive SIM
The SIM card is not activated. Contact your network
operator for more information.
SOS calls only
You are within range of a network, but you are
not allowed to use it. However, in an emergency,
some operators allow you to call, for example,
the international emergency number 112.
See “Emergency calls” on page 23.
No network
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2, and press
YES.
See “SIM card lock” on page 54.
Codes do not match
When you want to change a security code
(for example your PIN) you have to confirm the
new code by entering it again. The two codes that
you have entered do not match. See “SIM card lock”
on page 54.