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52 Troubleshooting
I cannot charge the phone or battery
capacity is low
The charger is not properly connected or
the battery connection is poor. Remove
the battery and clean the connectors.
The battery is worn out and needs to
be replaced
. See Charging the battery
on page 7.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact AT&T.
I cannot use SMS/text messages
on my phone
Settings are missing or incorrect.
Contact AT&T to find out the correct
SMS service center setting.
I cannot use multimedia messages
on my phone
Your subscription does not include
data capability. Settings are missing
or incorrect. Please contact AT&T.
See
Help in your phone
on page 7 or go
to
www.sonyericsson.com/support
to
order settings and follow the instructions
on the screen
.
See
Settings
on page 40.
How do I turn on and off T9 Text
Input when writing?
When you enter text, press and hold
down . You will see at the top
of the screen when T9 Text Input is
activated.
How do I change phone language?
1 From standby select Menu > Settings
> the General tab > Language
> Phone language.
2 Select an option.
I cannot use the Internet
Your subscription does not include
data capability. Internet settings are
missing or incorrect. Please contact
your network operator.
See Help in your phone on page 7 or
go to www.sonyericsson.com/support
to order Internet settings, and follow
the instructions on the screen. See
Settings on page 40.
The phone cannot be detected
by other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on.
Make sure that the visibility is set to
show phone
. See To receive an item
on page 43.
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