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All information is believed to be reliable, however specifications are subject to change without notice.
Spracht warrants its products against defects or malfunctions in material and
workmanship under normal use and service, with the exceptions stated below. This
warranty lasts for one year from the original date of purchase. Coverage terminates
if you sell or otherwise transfer the product. In order to keep this warranty in effect,
the product must have been handled and used as prescribed in the instructions
accompanying the product.
Spracht shall (at its option) repair or replace a defective unit covered by this warranty, or
shall refund the product purchase price. Repair, replacement with a new or reconditioned
unit, or refund, as provided under this warranty, is your exclusive remedy. This warranty
does not cover any damages due to accident, misuse, abuse, or negligence. Spracht shall
not be liable for any incidental or consequential damages. Some states do not allow
limitation or exclusion of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. Implied warranties of merchantability and fitness for
a particular purpose are limited in duration to the duration of this warranty. Some states
do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. To make a warranty claim, the purchaser must obtain a return
authorization number (RA) from Spracht (serial number and purchase date required),
and then return the product to Spracht at purchaser’s expense. A copy of the original
dated receipt or shipping document must accompany the product. To obtain a return
authorization, see “Warranty” on our website at www.spracht.com, send an e-mail to
info@spracht.com, or contact us at:
Spracht
2672 Bayshore Parkway, Bldg 900
Mountain View, CA 94043 USA
Tel: +1 650-215-7500 Fax: +1 650-318-8060
For repair or replacement of a failed product, allow 4 to 6 weeks for processing and shipment.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Extended Warranty Coverage
Spracht offers two extended warranties for the Aura SoHo™ Conference Phone for an
additional charge.
• The Spracht E-CP-3 extended warranty provides the same coverage as the Limited
Warranty set forth above, but extends coverage to a 3-year period.
• The Spracht E-CP-3+ extended warranty extends coverage to 3 years, and also offers
advance replacement of a faulty product before it has been returned. Spracht will
provide a functioning unit within five business days (within the continental U. S.)
from the issuance of the RA number; you return the faulty product to Spracht after
the replacement is received.
Under both the E-CP-3 and E-CP-3+ extended warranties, Spracht agrees to repair or
replace your Aura SoHo™ in accordance with the terms of the Limited Warranty set forth
above for a period of three years from the date of purchase. The extended warranties do
not cover preventive maintenance, and are subject to the limitations described above
with respect to proper use of the product by the purchaser. The extended warranties are
not transferable and apply only to the original purchaser of the product.
An extended warranty must be purchased within 30 days of purchase, and may be
purchased using a credit card for payment, either using the registration and order form
enclosed with the product, or by contacting Spracht at +1 650-215-7500 (be ready to
supply all information on the registration and order form).
Spracht Limited Warranty Policy