![](http://pdfasset.owneriq.net/1/02/1024bd59-913e-4615-af23-c2f719b8d52a/1024bd59-913e-4615-af23-c2f719b8d52a-bg22.png)
34
ENGLISH
Troubleshooting
PROBLEM POSSIBLE CAUSE
My Webtalker
does not work
• The software needs to be updated
to the latest version.
I cannot sign in to
Skype
• Skype does not accept your Skype
name and/or password.
Screen displays:
“Network connection
lost” and the base
station light
indicator is blinking
slowly
• The Ethernet cable is not connected.
I cannot make a
Skype call
• The Ethernet cable is not connected.
• The router or the modem is not
turned on.
• The base station cannot retrieve the.
IP address
• You are not signed in as a Skype user.
No display
• The batteries are discharged.
TROUBLESHOOTING
Check www.topcom.net for more information.