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Advanced Operation
Call Forward
Strata CTX DKT3000/2000-Series Telephone 05/02 29
• Call Forward - External Location – Forwards incoming line calls that ring
directly to your extension to a destination outside the system.
You can change your forwarding destination from outside the system using the DISA
feature. See your CTX System Administrator for DISA telephone numbers and
security code access.
Call Forward Settings
• Call Forward All Calls – Forwards all calls immediately.
• Call Forward Busy/Do Not Disturb – Forwards calls immediately when your
extension is busy or in Do Not Disturb (DND) mode.
In Tone-first systems with multiple lines, Call Forward Busy forwards calls only
when all line appearances are in use. In Voice-first systems, Call Forward Busy
forwards all calls any time your telephone is in use.
• Call Forward - No Answer – Forwards all calls to your station whenever you do
not answer the call within a designated time (set by you when you enable the
feature).
• Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls to your
station whenever you are busy, in the DND mode, or after ringing and you do not
answer the call within a designated time (set by you when you enable the feature).
• Call Forward Cancel – Cancels the set Call Forward feature. Notice that each
category of Call Forward has a different code for canceling.
Station Call Forward Procedures
The following table contains Call Forward Button sequences. You can do a Call
Forward function by, one, entering the button sequence as described, or two, by
programming a Flexible Button to perform the sequence. See “Programming Feature
Buttons” on page 63 for instructions on programming a Flexible Button.
Some Call Forward features require a Pass Code entry. Use the following procedure to
change your Pass Code.
➤ To change your Pass Code
➤ Press Extension button + + ext. no. + old Pass Code (1~15 digits) + + new
Pass Code (1~15 digits) +
.