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Advanced Operation
Call Pickup
Strata CTX DKT3000/2000-Series Telephone 05/02 33
➤ To park a call
1. While on a call, press
3DUNLQ2UELW
...or &QI7UQ + . The LED flashes green (consultation-hold).
2. Specify the Park Orbit using one of the following:
• Press
and the system automatically selects a General Park Orbit between
~. The chosen orbit appears on the LCD.
• Enter a valid extension.
• Press
and the system automatically selects your extension as the orbit.
3. Hang up. The caller’s extension or line number and the orbit number are shown. If
the parked call is not retrieved within a specified time, the call rings back to your
telephone. When a parked call recalls your telephone, the LCD shows the line or
extension that is recalling and the orbit number.
➤ To retrieve a parked call
1. Press
3DUNLQ2UELW
...or press your extension button +.
2. Enter the Orbit Number where the call is parked or
for the extension from which
you are calling. You cannot use
to retrieve a parked call. The extension LED
flashes at the in-use rate when the call is retrieved.
Call Pickup
You can pick up a call that is ringing another station’s extension, a call placed on hold
at another station and other types of calls. When you pick up an internal call, the
calling station and the called station displays on your LCD.
Group Pickup
Stations can be assigned in system programming to Pickup Groups. As many as 32
groups can be created to enable you to easily pick up incoming (new or transferred) or
internal calls that are ringing stations that are in your group or in other groups. This
feature does not pick up held calls. You may belong to more than one group. See your
CTX System Administrator for group assignments.