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Problem Suggestion
The battery does not
hold a charge.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the
handset to its base when not in use.
• You may need to purchase a new battery, please refer to the
Batteries section of this user’s
manual.
• Your phone might be malfunctioning. Please refer to the
Warranty section of this user’s manual
for further instruction.
If you subscribe to DSL
service
• If you hear noise during conversations and/or your caller ID features aren’t functioning properly,
install a noise lter to the telephone line between the base unit and the telephone line jack.
Contact your DSL provider to obtain a noise lter.
I get noise, static,
or weak signal even
when I’m near the
base.
• Other cordless phones and 802.11 wireless routers that are used for home computer networks
both use internal radios to communicate. The radios may interfere with one another. You can
improve the performance of your cordless phones and your router by:
a. positioning your new phone as far away as possible from any other existing cordless telephone
system that is already installed in your home to avoid the two systems interfering with each
other.
b. positioning your telephone base as far as possible from your router, computer or any other
computer devices.
c. selecting channels four through 10 for your router (refer to your router’s user manual for
more information).
Troubleshooting