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Support Information
• For Warranty Service ONLY, in the event of a faulty handset, please ring 1800 670 796
• All calls for PIN number enquiries, Network problems, Telstra Next G Services, BigPond
account information, Web Access, Account and Billing Information, USIM card registration
and general enquiries should be directed to Telstra on 125 111.
Warranty Information
The warranty does not apply to defects or errors in the product caused by:
(a) Reasonable abrasion
(b) Misuse including mishandling, physical damage, improper installation, unauthorized
disassembly of the product
(c) Water or any other liquid damage
(d) Any unauthorized repair or modification
(e) Power surges, lightning damage, fire, flood or other events outside ZTE’s reasonable
control
(f) Use of the product with any unauthorized third party products such as generic chargers
(g) Any other cause beyond the range of normal usage for products.
The End User shall have no right to reject, return, or receive a refund for any product from
ZTE under the above-mentioned situations.