25
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
No espresso /
Espresso only
drips from the
portafilter
• Machine is not turned on
or plugged in.
Ensure the machine is plugged
in and the Power On/Off button
is ‘On’.
• Selector Control not in
‘Espresso’ position
Turn the Selector Control to the
right 'Espresso' position.
• Water tank is empty or
not securely in place
Fill water tank. Slide it carefully
back into position, ensuring it
aligns flush with the sides of the
machine.
• Coffee grind is too fine Use a slightly coarser grind.
• Too much coffee in
the filter
Lower dose of coffee.
• Coffee tamped too firmly Use a lighter tamp.
• The filter is blocked Use the pin on the end of the
provided cleaning tool to unblock
the hole(s). If the hole(s) remain
blocked, dissolve a cleaning tablet
in hot water and soak filter and
portafilter in solution for approx.
20 minutes. Rinse thoroughly.
To purchase cleaning tablets, call
Breville Consumer Service on:
1-866-273-8455 (USA)
1-855-683-3535 (Canada).
As you become more experienced,
consider trying Single Wall Filters.
These allow you to experiment
with grind, dose and tamp to create
a more balanced espresso. They
can be purchased by contacting
Breville Consumer Service on:
1-866-273-8455 (USA)
1-855-683-3535 (Canada).
• Machine needs to be
decalcified
Refer to 'Decalcifying', page 23.
