Cookshack Model 008/009 14 Ver. 06.2
800.423.0698 www.cookshack.com info@cookshack.com
Two Year Limited Warranty
Cookshack Smoker Ovens are guaranteed to be free from defects in
material and workmanship under normal use and when installed in
accordance with factory recommendations.
This limited warranty includes parts and labor for the first 90 days.
Following the 90 day period, the two (2) year limited warranty is for
parts only.
Cookshack, Inc.’s obligation under this warranty shall be to repair and
replace at its option any part deemed defective upon examination by
Cookshack, Inc., or its authorized agent, for a period of two (2) years
from the date of sale.
PROCEDURES
1. Customer must obtain approval from Cookshack, Inc. before
performing any service. Cookshack, Inc. is not responsible for any
unauthorized service work.
2. The Limited Warranty extends to the original purchaser only.
3. To make claim or request for the Limited Warranty, the original
purchaser must notify Cookshack, Inc. Customer Service for
instructions as to the repair or replacement of the defective
merchandise prior to attempting or contracting for repair of the
oven. (See Appendix B for additional information regarding this
procedure.).
4. The Limited Warranty shall not apply if the merchandise has been
improperly installed, damaged due to abuse, misuse, misapplication,
accident, or as a result of service or modification by any other than
an authorized Cookshack, Inc. service agent.
5. There are no expressed warranties other than the limited warranty
stated herein above. No warranties whether expressed or implied,
including, but not limited to, any implied warranties of
merchantability of fitness for a particular purpose, shall extend
beyond the respective warranty periods described above.
6. Cookshack, Inc. shall not be liable for any direct, indirect, special,
consequential, incidental, or punitive damages; lost profits or loss of
use or interruption of business regardless of the form of action or
theory of liability resulting from any defect in or use of the
Cookshack smoker oven, accessories and/or heating elements.
Additional information on obtaining service under this Limited
Warranty is available on the following page or by contacting a
Cookshack, Inc. Customer Service Representative directly at (800)423-
0698.
