E
TROUBLESHOOTING
Problem Solution
a
ac
oes not start w
en t
e
title is selected
- C
ec
t
e settin
s in “Parenta
” menu.
The password
or ratin
level has
been for
otten
- Enter the de
ault password “4737”, then
our
orgotten password will be cleared.
nn
nn
h
n
w
rk
- Check if the LAN cable connection is properly made
- T
rn
n
h
m
m
r
r
n
r
r
- C
ec
t
e networ
setting.
- Check i
the broadband router and / or modem is correctly connected
- Check the “BD-Live Settin
”.
nn
nn
n
w
r
w
i
e my PC is connecte
to t
e
n
w
r
- Check the content o
our Internet service contract to see i
our Internet service
provi
er prevents mu
tip
e termina
s connecting at t
e same time
The capacity o
the SD card
ecrease
- Data may
e written to t
e SD car
w
en a BD-vi
eo t
at supports t
e virtua
pac
age is use
an
an SD car
is in t
e s
ot
nn
h
BD-Liv
f
n
i
n
r
wnl
n
perform properl
- Insert an SD card with enough capacit
(1GB or more)
- Check if an SD card is correctly inserted.
- Ma
e sure t
e write-protect switc
on t
e SD car
is not ena
e
Cannot p
a
ac
BD-vi
eo
BD-ROM Profile 2.0
- Insert an SD card
1GB or more
which is
ormatted on this unit
Some discs with BD-Live function require memor
when pla
ing back the content
- Do not remove t
e car
uring p
a
ac
.
- Ma
e sure t
e write-protect switc
on t
e SD car
is not ena
e
F
l
r
r
il
r
n DLNA
h
m
m
i
rv
r
r
n
ispla
ed in the file list or cannot
be pla
ed back
- Check the setting on
our home media server. (Re
er to the owner’s manual o
the
home media server.
- C
ec
t
e networ
connection an
settin
s.
Cannot use Net
lix
eature. - Net
lix is available only in the United States
- Check if the network connection is properl
made.
- Vi
i
netflix.com/Inte
r
on
our PC and become a Netflix member.
Cannot a
movies or T
episo
es to t
e instant Queue
- V
s
t net
lix.co
on
our P
- Addin
movies or TV episodes on this unit is not available.
Even thou
h the speed of the
Internet connection im
roves
uring pla
back, the picture
qualit
o
Net
lix streaming movie
oes not im
rove
- The picture qualit
does not change during pla
back.
- The picture quality differs depending on the speed of Internet connection at the
time o
loading
The picture quality o
streaming
movie (Net
lix, CinemaNow or
oc
uster) is poor
- Check the speed o
your Internet connection
Streamin
movie (Netflix,
CinemaNow or Blockbuster
often
tops or start bufferin
durin
pla
back
- Contact
our Internet service provider. (You ma
need to improve the broadband
s
eed.
nn
in
m
N
Bl
k
r f
r
- Check i
the network connection is properl
made.
- V
s
t
ww.cinemanow.com
Lo
i
CinemaNow
or www.
oc
uster.com/aut
/
o
in
(B
oc
uster) on your PC an
create an account
The pla
back of BD-video or
wnl
f
n
perform properl
- Check if an SD card is correctl
inserted.
Do not remove the card during pla
back as some BD-videos require an SD card
during pla
back
“HDCP NOK” appears on the front
panel displa
HDCP NOK” appears under the followin
conditions
- W
en t
e connecte
evice
oes not support HDCP.
- When the connected device is recognized as an HDCP incompatible b
HDMI SRM.
- W
en t
e connecte
evice supports HDCP
ut cannot
e reco
nize
as an HDCP
compatible for some reason.
he BD player contains a microcomputer
or signal processing and control
unctions. In very rare situations, severe
nter
erence, noise
rom an external source, or static electricity may cause it to lockup. In the unlikely event that this
happens, unplug the power cord
rom the wall outlet, wait at least 5 seconds, and then plug it back in again.
ote
• Some
unctions are not available in speci
ic modes, but this is not a mal
unction. Read the description in this
manual for details on correct o
erations.
Some
unctions are prohibited on some discs.
