You use fixed buttons on your voice terminal to put calls
on hold and transfer them to other people.
Putting Calls on HoId
After you put a call on hold, you can hang up your
To put a call on hold, then retrieve it:
handset or touch a line button to take another call.
1
To put a call on hold, touch
Hold.
When you put a call on hold, a green light flashes next
to the line button. Your voice terminal beeps every 60
seconds to remind you of the held call.
2
To take a call off hold, touch the line button of the
held call.
You can also put a call on Exclusive Hold so no one
at another voice terminal can pick up the call.
To put a call on Exclusive Hold, then retrieve it:
1
To put a call on Exclusive Hold, touch
Exclusive
Hold.
To program an Exclusive Hold button:
Label the button
Exclusive Hold
and follow these
Speakerphone
(or
Speaker)
or by touching the line
steps:
button of the held call. This can only be done from
the voice terminal that put the call on Exclusive
■ ■ ■
■ ■ ■
Hold.
■ ■ ■
■ ■ ■
→→
✱ 7 ←←
T • P
Exclusive
Hold
2
Take the call off Exclusive Hold by touching
T • P
14
