Maxtor DiamondMax 17 80-160GB AT Hard Disk Drive 6-1
Chapter 6
Service and Support
6.1 GETTING HELP
Before contacting Maxtor Support, use the Hard Disk Information feature in
MaxBlast to view the model number and serial number of your drive. These numbers
can be used to get help from Maxtor Support, register your drive, and look up
information on the Maxtor website.
Please visit
www.maxtor.com
t
o obtain comprehensive support information,
such as:
•Warranty Services
–Drive returns, Warranty Status, Limited Warranty Statement
• Product Support
– Installation Tutorials, Specifications, Jumper Settings, Installation Guides,
Product Manuals
• Software Downloads
– Installation Software, Utilities, Diagnostics
•Knowledge Base
–Troubleshooting information, FAQs, resolved problem database
• Product Index
–Current and Legacy Maxtor product’s listing
Click on
Worldwide Support
to access the Knowledge Base, download software
updates, register your drive, and get assistance via e-mail.
