68
Operations
The printing quality is poor.
●
Some paper has instructions
recommending which side to print on. Try
turning the paper over.
●
You may have used paper with a cotton
and/or fibre content that is over 20%, such
as letterhead or resume paper.
●
The remaining toner is low. Replace the
toner cartridge (p. 70).
●
We recommend you replace the drum unit
every third time you replace the toner
cartridge
(p. 70)
. To check the drum life
and quality, please print the printer test list
(p. 77).
●
The toner save mode of feature #79 is on
(p. 62).
●
When you make a copy from
transparencies, be sure to use the scanner
glass. Place a blank sheet of paper on the
top of the transparency, and leave the
document cover open during copying
(p. 47).
Using an answering
machine
I cannot receive documents automatically.
●
Your greeting message on the answering
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
●
The answering machine rings too many
times. Set to 1 or 2 rings.
I cannot receive voice messages.
●
Check if the answering machine is turned
on and connected to the fax machine
properly (p. 44).
●
Set the number of rings on the answering
machine to 1 or 2.
I cannot retrieve recorded voice messages
on the answering machine from a remote
location.
●
You did not program your remote access
code into your fax machine correctly.
Program the same code that is
programmed on the answering machine
on the fax machine with feature #12
(p. 59).
I pressed the remote access code to
access the answering machine remotely,
but the line was disconnected.
●
The code may include “#” which is used
for certain features provided by telephone
companies. Change the code on the
answering machine to another number
which does not include “#”. Also change
the code of the fax machine with feature
#12 (p. 59).
Callers complain that they cannot send a
document.
●
Your answering machine has run out of
recording tape. Rewind the tape to record
messages.
●
You set the answering machine to only
give a greeting message.
Multi-Function Station
I cannot open a TIFF file.
●
You must change the compression format
of the file.
Example: To convert an image using
Imaging for Windows.
1. Click [Start], point to [Programs] —
[Accessories], then click [Imaging].
2. Open the TIFF file that you cannot open
in [Multi-Function Viewer].
3. Select [Properties] from the [Page]
menu.
— The [Page Properties] dialogue box
will appear.
4. Click the [Compression] tab, then
select [CCITT Group 3 (1d) Modified
Huffman] from the drop-down list.
5. Click [OK].
— The compression format of the file is
now changed.
[Launcher] disappears.
●
Look in the tool bar. If you do not find the
[Launcher] icon, it is closed. If you do find
the icon, it is just minimized. Click the icon
in the tool bar.
I cannot recognize the last part of an entry
in the list of the [One Touch], [Directory],
[Journal] or [Caller ID].
●
Put the cursor on the line between the
buttons. The cursor changes shape and
you can expand the area by dragging or
double-clicking.
