5.4 AUTOMATED ATTENDANT PARAMETERS
Installation Manual 129
*: Note
In the following cases, the caller cannot "select". He is directed to Operator 1’s mailbox
when he is transferred to the operator but the operator does not answer:
1.
No input to Automated Attendant.
2.
No input to Custom Service menu when "No DTMF Operation" is set to "C. Operator"
in Table B-16 in B5.2 Custom Service.
3.
No input to Voice Mail service when "Rotary Telephone Call Coverage" is set to
"Operator Extension" in Table B-33 in B6.7 Other Parameters.
No Answer
Coverage
Mode
1. Caller Select
2. Leave Message
3. Disconnect Message
4. Next Operator
(Caller Select)
Specifies how to handle Operator 1 calls when not
answered within the time period set by the
"Operator No Answer Time" mode.
1. Caller Select*—Allows the caller to leave a
message or call another extension.
2. Leave Message—Instructs the caller to leave a
message in Operator 1’s mailbox.
3. Disconnect Message—Disconnects the caller
after playing "Thank you for calling."
4. Next Operator—Transfers the caller to
Operator 2.
Message
Repeat Cycle
1-3 Times
(3)
Specifies the number of times that the VPS will play
the Automated Attendant top menu.
Table 5-6
Description Value Range
(Default)
Description/Function
