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Section 12: Maintenance, Safety, and
Troubleshooting
Problem
Problems in cable and cradle
connection.
Solution
1. Ensure your PPC6600 is turned on.
2. Ensure that you do not have any other
active connections. Tap > Today >
tap or at the bottom of the
screen > Disconnect.
3. Ensure the cable is securely plugged
into the COM port on the back of
your PC. Use the cable that came
with the PPC6600 without any extra
cables or extenders attached.
4. Plug the other end of the cable
securely into the correct port on
your PPC6600. If you are using
a cradle, push your PPC6600
securely into the cradle.