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Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916
22
Frequently asked questions:
What happens to service in the event of power or
network failure?
The BT Broadband Talk service will fail in the event of
power or network failure. In a network failure, however you
will not lose service as your Broadband Talk phone will
automatically revert back to your landline. You will know this
because the dial tone will be the normal dial tone instead of
the high pitch Broadband Talk tone, and the phone icon light
will not work. If there is no power to the Hub you won’t be
able to make any calls.
What happens when I make emergency calls?
If you make an emergency call to 999 or 112 from your BT
Broadband Talk line, the Hub will automatically use your
standard telephone line.
This is a safety measure to ensure the emergency services can
identify your location, if necessary.
Making calls with BT Broadband Talk
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