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Directory Assistance Charges
Dialing 411 or 555-1212 for home directory assistance costs $1.20 per
call. Airtime will also be incurred.
Compliance Charge
The Compliance Charge is incurred to help recover or help defray
costs of taxes and of governmental surcharges and fees imposed
on Bluegrass Cellular, and costs associated with government regu-
lations and mandates on Bluegrass Cellular. These charges are
Bluegrass Cellular charges, not taxes, and are subject to change.
Online Bill Payment/Other Payment Options
To pay online, go to www.bluegrasscellular.com and click on the
ACCOUNT TOOLS link to the far right, then Pay My Bill. You can also
pay by automatic bank draft or credit/debit card deduction.
For more information, contact the Remittance department
at 1-800-928-CELL, option #5.
Important Information About Your Bill
Airtime/Minute Usage
Calls are billed in full minute increments from the time you place a call or
receive a call until the time you end the call. Any minutes incurred while
outside of Bluegrass Cellular’s home coverage area may appear on subse-
quent bills. With call waiting, airtime is debited for both calls.
Peak/Offpeak Charges
Peak and offpeak charges appear on your bill when you go over the allot-
ted number of minutes included with your plan. The charge assessed is the
overage amount associated with your plan.
• Peak calling: minutes used from 6 a.m. to 7:59 p.m. EST
• Offpeak calling: minutes used from 8 p.m. to 5:59 a.m. EST
Eastern Standard Time applies to Bluegrass Cellular’s home coverage area;
while outside the home coverage area, the above times follow the time
zone of the area from which you place the call.
Overage Minutes
Overage minutes are minutes used over the included minutes in your plan
(weekday/daytime). The overage rate associated with your plan is used to
calculate overage charges.
Feature Minutes
Feature minutes are the number of minutes used during the feature time
period and are normally associated with night/weekend or other bonus
minutes.
FMR/ACD
This stands for Follow Me Roaming/Automatic Call Delivery. FMR/ACD
charges are assessed for long distance associated with an incoming call
you receive while roaming.
Prorate on First Bill
Your first month's bill may include a prorated amount for a partial month
depending on when your cellular service was activated.
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Billing Information