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Message Possible causes Possible Corrective Measures
Calls not
available
Dialing error New
SIM card inserted
Prepaid Charge
limit reached
New network not authorised.
Check for new restrictions.
Contact Service Provider or reset limit
with PIN 2.
Phone cannot
be switched
on
On/Off key pressed
long enough
Battery is not
charged Battery
contacts are dirty
Press the On/Off key down for at least
two seconds.
Keep charger attached for a longer time
Clean the contacts.
Take out the battery and insert again.
Charging error
Battery is not
charged.
Outside
Temperature is too
hot or cold
Contact problem
No voltage
Charger defective
Wrong charger
Battery defective
Charge battery.
Make sure phone is charging under
normal temperatures.
Check the charger and connection to the
phone. Check the battery contacts and
clean them if necessary.
Plug into a different socket.
If the charger does not warm up, replace
it.
Only use original LG accessories. Replace
battery.
Number not
permitted
The Fixed Dial
Number function
is on.
Check call settings.
Impossible to
receive/ send
SMS & Picture
Memory Full
Delete some existing messages in the
phone.
Troubleshooting