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Problem Possible Solution
You have entered a number but it was
not dialed
Be sure that you have pressed Send key.
Be sure that you have accessed the right
network service.
Be sure that you have not set an outgoing call
barring option.
Be sure that you have entered the area code.
Your correspondent cannot reach you Be sure that your phone is switched on. Press
Send/Call key for more than one second. Be
sure that you are accessing the network service.
Be sure that you have not set an incoming call
barring option.
Your correspondent cannot hear you
speaking
Be sure that you have switched off the loud-
speaker. Be sure that you are holding the phone
close enough to your mouth. The microphone
is located at the bottom of the phone.
The voice quality of the call is poor Check the signal strength indicator on the
display. The number of bars indicates the signal
strength. Try moving the phone slightly or mov-
ing closer to a window if you are in a building.
No number is dialed when you recall a
contact
Use the Phonebook Search feature to ensure
the number has been stored correctly. Resave
the number, if necessary.
Cannot use the Browser Your subscription does not include data
capability. You will need to contact your service
provider to enable the service.
If the above guidelines do not help you to
solve the problem
Take note of the model number of your mobile
phone and a clear description of the problem.
Contact your phone dealer or LG Service Center
for help.
Troubleshooting (Continued)