Filter
Top Products
92
When you can’t recall your unlock Pattern, PIN or Password:
1. Turn the power off.
2. Press and hold the following keys for over 10 seconds: Down
Volume Key + + .
3. You will enter the Android system recovery mode
4. Press the down Volume Key to scroll to
wipe data/factory
reset
and press to select it.
5. Press the down Volume Key to scroll to
Yes -- delete all user
data
and press to select it.
Note
You have five opportunities to enter your unlock Pattern, PIN or Password.
If you've entered the wrong information five times, you must wait 30
seconds before you can attempt again.
If you cannot remember your Pattern, PIN, or Password, try the following
actions:
●
If you’ve set up a Google account on the device, tap the Forgot pattern?
button. You will be able to unlock the device with your Google account
username and password.
●
If you haven’t created a Google account on the device, you must perform
a factory reset. (CAUTION! If you perform a factory reset, all user
applications and user data will be deleted. Please remember to back up
any important data before performing a factory reset.)
Device Settings