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Message Possible causes Possible corrective measures
Codes do not
match
To change a security code, you
will need to confirm the new
code by re-entering it.
If you forget the code, contact your service
provider.
The two codes you have entered
do not match.
Any
application
cannot be set
Not supported by service
provider or registration required.
Contact your service provider.
Calls not
available
Dialling error New network not authorised.
New SIM card inserted. Check for new restrictions.
Pre-paid charge limit reached. Contact service provider or reset limit with PIN2.
Troubleshooting